Monday, January 17, 2005
PR World
Did you notice this interview with Jeff Bezos of Amazon.com? It sounds like a public relations point of view. Make sure you DO before you SAY.
...more and more money will go into making a great customer experience, and less will go into shouting about the service. Word of mouth is becoming more powerful. If you offer a great service, people find out.
...more and more money will go into making a great customer experience, and less will go into shouting about the service. Word of mouth is becoming more powerful. If you offer a great service, people find out.
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