Monday, January 17, 2005

PR World 

Did you notice this interview with Jeff Bezos of Amazon.com? It sounds like a public relations point of view. Make sure you DO before you SAY.

...more and more money will go into making a great customer experience, and less will go into shouting about the service. Word of mouth is becoming more powerful. If you offer a great service, people find out.


Post a Comment

This page is powered by Blogger. Isn't yours?