Tuesday, July 05, 2011
Exxon Mobil is acting like a different company with its latest crisis -- an oil spill in a Montana river. Those with long memories will recall that top management was scarce in crises of the past. This time the president of the pipeline division was front and center in talking to journalists and explaining the company's actions with regard to the pipeline that has leaked. An oil spill is never good, but Exxon Mobil seems to have learned its lesson in how to handle crises. Some good may come out of a bad situation.