Tuesday, April 14, 2015
Google has announced that it is going to install high-speed fiber to the home in Charlotte, NC. Suddenly, Time Warner Cable announces it is going to provide six times faster speeds to Charlotte subscribers at no extra charge. How come TWC didn't offer it before? This kind of action opens a credibility gap for the incumbent. If TWC really cared about its users, it would have boosted speed all along. It won't be surprising if Google takes major market share in Charlotte once it has fiber installed. It might cost a little more but it is so much faster than what cable has to offer, even after TWC boosts speed, that it is worth it. Monopoly continues to give cable providers a PR black eye. Perhaps, they should welcome competition to keep themselves in better touch with their markets.