Friday, April 03, 2015
The news about the Germanwings airliner crash grows worse by the day. What was already a major crisis for the company is larger by the hour. It is fair to say there was a systemic breakdown on the part of the airline and German privacy law. The airline overlooked the report of depression. German doctors who told the young man to stop flying couldn't report their opinions to authorities. The resulting reputational damage to Lufthansa, the parent company, will take months to repair. It is easy to say that it shouldn't have happened, but it did, and now the company has to deal with the aftermath. There will be rule changes and extra protections built into the systems, and maybe privacy law will be amended. However, when one is intent on taking his own life, there might not be enough barriers in place to prevent it now or later.