Tuesday, December 03, 2019
As this article discusses, brick-and-mortar stores are not dead yet. They are becoming fulfillment sites for online shopping, experiential venues and sources for expertise not readily available online. Amazon itself is in the brick-and-mortar business with its Whole Foods stores and new retail sites that are cashier-less. As convenient as it is to shop online with home delivery, there are still some things people would rather get for themselves. It is unclear what the long-term future is for brick-and-mortar stores, however. One issue that online retailers will have to fix is thievery after delivery. The New York Times reported that 90,000 packages a day go missing in the five boroughs. That is more than enough to give brick-and-mortar a new life. The near future will see retailers continuing to shrink with some moving successfully to a mix of online and in-store shopping. It will require time, successful web sites, logistics and bucks. Stores like Walmart and Home Depot will survive. Others won't.