Tuesday, July 14, 2020
PR Nightmare
Airlines are experiencing a PR nightmare -- passengers who get sick with COVID-19 after flying with them. Delta is the latest example. The passengers were asymptomatic during the time they were on the plane and came down with the disease the day after flying. Knowing the gestation period of the virus, the travelers were potentially infecting everyone on the flight. What can airlines do? For one, they can increase the distance between passengers as they did when the pandemic started. Secondly, they can mandate masks onboard aircraft. There isn't much they can accomplish by taking temperatures at the gate or looking for symptoms such as the loss of taste and smell. The passengers hadn't experienced that yet. Airlines have to worry that passengers who claim they were infected on their planes will sue or badmouth them. It is an ongoing crisis for the industry.
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