Friday, July 19, 2024
Gaffe
This is a PR disaster for the company involved and perhaps a costly one should businesses sue for lost revenue. It raises the question of whether Crowdstrike tested its update before installing it and knocking out service around the globe. If it didn't, it was a major gaffe from which the company might not recover. It's well past time for technology companies to rigorously stress their software before sending it into service.
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