Thursday, December 20, 2007
Obligatory Reading?
If someone finds the full article for this, I would like to read it. The Sony disaster was more than a legal failure. It had a huge reputational fallout that took months for Sony to repair.
PR practitioners should analyze failures as well as successes to see what can be learned.
PR practitioners should analyze failures as well as successes to see what can be learned.
Comments:
If I am not mistaken, the web page that you referenced goes to a page that has this URL/anchor toward the top left-hand side:
http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1072229#PaperDownload
Then click on
http://papers.ssrn.com/sol3/Delivery.cfm/SSRN_ID1072229_code698753.pdf?abstractid=1072229&mirid=1
which is a 76-page pdf
http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1072229#PaperDownload
Then click on
http://papers.ssrn.com/sol3/Delivery.cfm/SSRN_ID1072229_code698753.pdf?abstractid=1072229&mirid=1
which is a 76-page pdf
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