Monday, November 07, 2011
Sometimes statements from organizations and individuals are not credible whether or not they are true. Here is one. Google may not feel dominant among search engines, but there is no one else in the world that agrees with the company. These kinds of claims do not serve Google well and play into the hands of critics. Google does not have a 100 percent market share, but it is 60+ percent, more than enough to be called a monopoly. The argument that does play well, it seems to me, is that Google is free. It is hard to call a free service injurious to the public. Chairman Eric Schmidt has made that case, and from a PR point of view, it should be the one that he sticks with.