Thursday, November 02, 2017
Airline Ranking
A ranking of the top 10 world airlines has come out and there is not a single American carrier on it. That isn't good for reputation or for PR. The reason for their absence is well known. They cram customers into their planes like cattle into a car. They have done away with amenities that make flying more comfortable. They charge for nearly everything including leg room. They do all this without apology. Part of their behavior is understandable. It is difficult to make a profit as an air carrier. Everything is shaved to the penny, but in the drive for cost accounting the customer has been lost. There doesn't seem to be any change in the future. Airlines in America will continue to treat customers shabbily and for the most part customers will have to suffer because they have few other options.
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