Wednesday, February 05, 2020
PR Disaster
One wonders if anyone ran tests before using a new app in the Iowa Caucuses, which are still not fully reported at this hour. It is a PR disaster for the Democratic party in the state. Any IT person with experience can tell you that launching a critical new system requires careful testing and staged rollouts. Even then, as United Airlines can attest with its botched reservation system, things can go awry. The problem for the Democrats in Iowa was the nation and a good part of the world was watching and waiting for results. None came and even yesterday, there were only partial tallies reported. In elections, one rarely gets multiple chances to get the vote right. The public expects a system to work. The Democratic Party in Iowa now has four years to fix the system. Let's hope the next time it works.
Comments:
Post a Comment