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Monday, August 31, 2020

Dumb? 

CVS, the pharmacy chain, sent an email to employees telling them not to disclose to customers when a prescription was filled by an employee with COVID-19.  The company's statement on the contents of the email was that it was looking out for its customers.  How is that?  It sounds like a lame excuse for a dumb maneuver.  At least, CVS could have apologized, taken action to notify customers and publicly vowed never to do it again.  Instead, it used an off-the-shelf empty statement that didn't go far enough.  There might be good reasons for what CVS did.  If so, it hasn't disclosed them.  It assumes the public is too stupid to understand.  

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